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Since the outbreak of the COVID-19 pandemic, people have been turning to technology for news, information, and other resources. Unfortunately, many organizations were caught off guard and needed to scramble to create appropriate responses. Due to a flood of misinformation, companies like Amazon, Google, and Apple had to quickly remove smart device and smart speaker apps related to the virus from their listings. Fortunately, reputable organizations have stepped up and are now providing trusted resources to help people navigate the uncharted territory of this pandemic using technology.

Orbita COVID-19 Virtual Assistant

Access to COVID-19 testing and healthcare in general has become a challenge in many parts of the country. Many doctors have closed offices to reduce the spread of the virus. In some cities, hospitals and emergency rooms are already overtaxed. So, where are people going to determine if they are infected?

Orbita COVID-19 Virtual Assistant is a conversational AI for healthcare that can answer questions about the virus. It can even use questions built on data from the CDC (Centers for Disease Control) to offer a preliminary screening for symptoms.

Unfortunately, the app is not available for use directly through Orbita. They are offering it for free to organizations that want to use it on their website or as part of a comprehensive virtual healthcare delivery system. Orbita is also offering a paid version with a more comprehensive feature set to enterprise customers.

Modmed Telehealth

Many physicians and other healthcare providers are looking for ways to connect with patients while keeping their offices closed to limit the spread of the virus. This change has led to many seeking ways to provide doctor visits via video chat. Rapid change can be a challenge, especially for offices with limited experience with modern technology. Fortunately, apps like modded Telehealth are designed to make getting started with video visits fast and easy. modmed already offers an EHR (electronic health records) system and is including this video chat platform for free to present and future customers. This means high-definition audio and video between the doctor and patient. The patient only needs to download the app to their smart device to get started.

Bonum Health

Bonum Health is a healthcare technology company offering a patient-centric, HIPAA compliant platform connecting patients to board-certified medical care. Amzur recently partnered up with Bonum Health to provide associate-centric services. Our associates are actually able to access the platform through Bonum Health’s mobile app and via website portal. There are various non-emergency Telehealth benefits for those who do not want to go to a doctor’s office. The platform has even an automated setting to remind the users of a Covid-19 assessment check in. The platform surely diminishes an associate’s stress during this pandemic and the extensive wait times and expensive costs of a typical after hours visit.

HealthCall COVID-19 Telehealth Screening with Biomedical Monitoring

Healthcall provides technology solutions to allow healthcare providers to spend more time focused on patients. They have recently launched an app specifically created for paramedics and other providers to respond to calls related to COVID-19 remotely via a web-based portal. This platform helps to ease the stress on these providers, reduce the risk of spreading the virus, and free up capacity to respond to emergencies. 

There is no need for the provider or patient to install specialized software. The paramedic can simply send the patient a link to access the secure portal through which a video link can be established. In cases where the patient’s symptoms and risk level call for self-quarantine, the application can prompt providers to enroll that person and automatically monitor their condition and be notified if medical attention is needed.

More to Come

As medical professionals and technology leaders continue to respond to this pandemic, we will likely see more innovation in the convergence of technology and health. Many of the lessons learned and systems developed during this time will make their way into the ways healthcare is delivered once this current crisis is over.