Enhancing Public Health Program Efficiency Through Hyperautomation Innovation
Services Offered:
Legacy System Modernization, No-Code Platform Implementation, Workflow Automation and Operational Optimization
Industry: Higher Education / Public Health
Overview
Georgia State University (GSU) is a leading public research institution, serving over 54,000 students with 250+ degree programs. Within its Department of Public Health, GSU operates a renowned behavioral parenting program that supports at-risk families. Widely implemented across U.S. public health and social service agencies, the program reaches thousands of families across 29 states and seven countries.
The Challenge
Despite the program’s long-standing success, its 25-year-old legacy systems could no longer meet evolving demands. Previous modernization attempts failed, leading to:
These limitations led agencies to build their own systems, creating silos and driving hosting, licensing, and support costs up by over 300%.
The Solution:
Amzur modernized GSU’s legacy infrastructure using a cloud-native, low-code hyperautomation platform. This approach allowed for rapid deployment, configuration-based development, and long-term cost efficiency—without dependence on heavy coding.
Key Platform Capabilities Delivered:
Rapid Deployment
No-code tools allowed for quick turnaround of workflows and app configurations.
Workflow Flexibility
Visual automation and robust data management adapted seamlessly to evolving requirements.
Operational Cost Savings
Configuration-driven architecture reduced vendor lock-in and enabled self-managed updates.
Key Objectives for the Transformation:
Minimize CapEx through a configuration-first model
Reduce vendor reliance while improving client self-sufficiency
Enable Straight-Through Processing (STP) for smoother end-to-end operations
Results & Impact
Faster Implementation
Average time to fulfill participant change requests dropped from 5 months to just 4 days.
Significant Cost Savings
Over 55% CapEx reduction and a 70% drop in support/maintenance costs.
Increased Operational Efficiency
Onboarding and coordination across agencies, caregivers, and families improved by over 60%.
Higher Program Adoption
Improved participant satisfaction drove wider rollout across more regions and agencies.
Conclusion
Through Amzur’s delivery of a scalable no-code hyperautomation platform, GSU successfully transformed its legacy public health system. The result: improved program visibility, faster implementation, lower costs, and a more impactful global reach.
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