Ascent OS – Transformation through Streamlined QA Process
Services Offered: QA Testing
Industry: Energy
Overview
Based in the Bay Area in California, Ascent OS is a company dedicated to empowering renewable energy providers with enterprise-grade software to optimize their operations, enhance profitability, and ensure predictable cash flows.
The Ascent OS platform incorporates advanced analytics for informed decision-making and seamlessly integrates sales, installation, and customer experience processes. With Ascent OS, businesses can consolidate their entire work-in-progress in one place and tailor project stage pipelines to meet unique business needs.
The Challenge
The Ascent OS team operated on a very lean model where the dev team was also responsible for testing operations. As a result, the same team was responsible for deploying builds, testing them, & then moving them to the production environment. Due to the increased workload, errors crept into the process and led to significant challenges where multiple builds were deployed to the production environment.Â
As a result, customers encountered major issues in the core application, including performance degradation, accessibility & usability problems, as well as functional issues. The resulting Priority1 & Priority2 defects subsequently impacted business operations for Ascent OS as well as their customer base.
QA outsourcing
The Solution
To address these challenges, Amzur engaged in extensive discussions with Ascent OS to understand their development and deployment issues thoroughly. Amzur then established a robust QA process following ISO/ CMMi level 3 documentation and artifacts. This process involved devising strong test strategies, test plans, and test beds to comprehensively cover each functionality or user story during build deployment to higher environments such as production or UAT.
Amzur also implemented an improved ‘QA outsourcing’ approach for application testing in a dedicated QA Environment that was set up in our offshore location. The main advantages of this approach were:
Results / Benefits
The integration of Amzur’s QA process with Ascent OS resulted in several significant benefits:
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