Healthcare management solution to automate claims processing
Services Offered: Application Development
Industry: Healthcare
Introduction
Client Overview
Medical data processing and claim management are crucial parts of the healthcare industry. Manual processing and errors continue to be the biggest hurdles for insurance companies, hospitals, and other providers.
One of our clients from the healthcare industry wanted to develop an inclusive application to automate the documentation process and make the data available across the organization to minimize manual intervention. They approached Amzur to develop a solution to improve drug administration and free up doctors to spend time with patients.
Challenges
Industries are moving at a fast pace to embrace technology and gain the benefits brought by business modernization. The healthcare industry is no exception. Since the healthcare industry is data-sensitive and often requires human interaction, it can be a challenge to implement and achieve automation and process efficiency.
Our client faced challenges with extensive human intervention, tedious task management, real-time viewing of business processes and data, claim processing (which further complicated data processing), disaster management, and cross-department communication.
Solution
Before developing a comprehensive solution, we identified a few customer challenges including, speed, accuracy, transparency, tedious tasks automation, claim processing, and data security.
After a thorough analysis, our team of experts divided the entire development process into three phases to resolve every challenge with the utmost attention.
The three phases are:
We identified the need for process automation and developed modern healthcare management and automation solutions. For this application, we built:
Our four-tier architecture focuses on improving efficiency while minimizing human intervention and erroneous operations.
Business Access Layer:Â Contains business logic, and validation that is related to the data.
Data Access Layer:Â Contains logic for the business layer to connect to the data and performs required actions like insert, delete and update.
Presentation Layer:Â Contains .asp or HTML and forms the user interface, gives an output from the system, or takes inputs from the user.
Data Standardization Layer:Â Evaluate incoming claim data and prepare vital information for the processing engine.
Tech Stack
We are always ahead in embracing modern technologies that can ensure prominent growth and scalability.
Benefits
Conclusion
Today, business and process automation have become paramount to stay relevant and competitive in the market. Especially in the healthcare industry, it is crucial to ensure everyone including, patients, insurance companies, and doctors is free from monotonous and tedious tasks.
Failing to achieve workflow automation and claim processing wouldn’t yield any positive results and only further hinders growth. Our client came to us with numerous challenges to overcome and ideas to implement. By combining our technical expertise and vast industrial experience, we built a futuristic healthcare management application that enables businesses to access real-time data through customized dashboards and provides insights that contribute to seamless growth.
Client’s feedback
Right from the word go, Amzur delivered beyond the call of action. They have an excellent development team, who are available 24-7 to support us.
We have a process where we give regular feedback on projects, teams, and not a single instance where we rated them below 5/5.
Experience a tailored approach to unlocking success aligned with your goals.
Start the conversation today!
