Software/ Internet Product Features

Order Management

Jump-start Your Order-to-Cash Process by Eliminating Manual Bottlenecks

Establish a smooth flow from sales quote to approved order with intelligent workflows that automate approvals, pricing and discounting.

  • Automate order validation and quality assurance.
  • Establish credit controls.
  • Support discount approvals.
  • Manage your subscription business.
  • Facilitate customer service with a 360-degree view of customers.

Business Impact

Cost To Serve

Reduce your cost to serve with improved
speed and accuracy.

Revenue Growth Rate

Easily scale order capacity as
your business grows.

Cycle Time

Drive down cycle times by eliminating
manual processes.

Streamline Billing Across Multiple Revenue Streams

Automate billing across your product, subscription, and services revenue streams with the only comprehensive billing solution pre-integrated with core financials.

  • Automate the order-to-cash process.
  • Generate, transmit and collect invoices.
  • Support for billing from multiple revenue streams.
    • Sales order billing
    • Project billing
    • Usage/consumption billing
  • Collect key information with real-time access.
  • Integration with revenue recognition.

Business Impact

Cash Conversion

Eliminate billing errors and improve
invoice to payment cycle time

DSO

Improve DSO/DBO with controls
and visibility.

Revenue Growth

Reduce revenue leakage with a solution
that scales rapidly.

Recognize Revenue with Confidence and Accuracy

Solve complex revenue recognition challenges with support for current standards and be prepared to comply with evolving rules and guidelines.

  • Automate complex revenue recognition.
  • Flexible revenue recognition scheduling.
  • Comply with existing standards including:
    • Revenue arrangements with multiple elements (ASC 605-25).
    • Revenue arrangements with multiple elements (ASC 605-25).
    • Percentage-of-completion accounting (ASC 605-35).
  • Prepare for ASU 2014-09 adoption.

Business Impact

Back Office Efficiency

Eliminate spreadsheets and
manual work efforts.

Compliance

Maintain compliance with applicable
accounting standards.

Deferred Revenue

Automate revenue recognition schedules
and manage deferred revenue.

Accelerate The Financial Close Process

Jump-start Your Order-to-Cash Process by Eliminating Manual Bottlenecks

Establish a smooth flow from sales quote to approved order with intelligent workflows that automate approvals, pricing and discounting.

  • Automate order validation and quality assurance.
  • Establish credit controls.
  • Support discount approvals.
  • Manage your subscription business.
  • Facilitate customer service with a 360-degree view of customers.

Business Impact

Cost To Serve

Reduce your cost to serve with improved
speed and accuracy.

Revenue Growth Rate

Easily scale order capacity as
your business grows.

Cycle Time

Drive down cycle times by eliminating
manual processes.

Feed Your Recurring Revenue Engine

Grow recurring revenue streams with a powerful subscription and maintenance renewals engine designed for SaaS and perpetual license software providers.

  • Term and evergreen subscription management
  • Change order management
  • Support for co-termination
  • Contract renewal automation
  • Termination and cancellations
  • Support for upsell and cross-sell

Business Impact

Customer Lifetime Value

Increase LTV by automating the
renewals process.

Average Customer Revenue

Capitalize on upselling and cross-sell
to grow ARR/MRR.

Forecasted Revenue

Gain insights into the drivers of your business
to improve forecast accuracy.

Effortlessly Expand to International Marketsloud

As your business grows globally, seamlessly enable management of multiple currencies, tax rules, and reporting requirements while maintaining visibility with NetSuite OneWorld.

  • Global accounting and consolidation
  • Comprehensive multicurrency management
  • Audit and compliance reporting
  • Comprehensive language support
  • Configurable tax engine
  • Instant visibility at the global and subsidiary level

Business Impact

Back Office Efficiency

Multi-currency management tools ensure
reporting accuracy locally and globally.

Time To Close

Eliminate the complexity of managing multiple
currencies and close the books faster.

Decision Support

Get unprecedented visibility of your business
worldwide in real time.

Leverage Your Existing CRM Investment with Salesforce Integration

Real-time connector for Salesforce integrates NetSuite’s powerful order management and finance capabilities with your existing CRM for complete lead-to-cash automation.

  • Seamless integration from NetSuite ERP to Salesforce CRM.
  • 360-degree view of data throughout the lead-to-cash process.
  • Customizable fields and processes based on company workflow.
  • Uses the native Salesforce interface.
  • Quick and easy setup to ensure rapid business impact.

Business Impact

Sales Efficiency

Sales benefits from a 360-degree view
into orders, payments, and invoices.

Pipeline Management

Get up-to-date sales data from Salesforce CRM
to support time sensitive business decisions.

Forecasting

Real-time data synch eliminates manual work
and improves forecast accuracy.

Maximize the Value of Your Embedded Professional Services Team

Embedded Professional Services teams benefit from NetSuite PSA solutions designed to maximize resource allocation, elevate on-time delivery and streamline project accounting.

  • Improve utilization with resource management.
  • Gain visibility into project management.
  • Automate billing and revenue recognition.
  • Easily manage time and expense.
  • Enable project accounting

Business Impact

Project Profitability

Gain visibility into project profitability
to inform decision making.

Resource Utilization

Improve burn rates and ensure your
resources are assigned to maximize value

Customer Satisfaction

Elevate on-time delivery through increased
visibility into all aspects of your PS business.

Future-Proof Your Investment with Powerful Tools for Customization and Extension

The SuiteCloud platform provides a range of customization tools to extend NetSuite to fit your unique business needs—now and as your business challenges evolve.

  • Point-and-click application configuration
  • Click-not-code workflow engine
  • Scripting solutions for building new apps and processes
  • SOAP-based web-services for integration with existing applications
  • Real-time role-based dashboards
  • Pre-built and ad-hoc reporting with ODBC access across customizations

Business Impact

Back Office Efficiency

Automate processes unique to your
business to further increase efficiencies.

Real-time Visibility

Integrate NetSuite with other critical
business systems to create one system of record.

Decision Support

Improve decision making with advanced
analytics and reporting across the organization

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