Apparel and Footwear
Food and Beverages
Restaurants and Hospitality
Software & Internet
Transportation & Logistics
BFN Built For NetSuite
Quality Management Solutions
Field Service Dashboard
Time Entry Due
Summary of Services (by Status)
Monthly Follow-up Tasks Stats
Overdue Forecast Service Orders
In-House Service Orders
Service Order Management
Bucket all service commitment according to status.
Remind sales/maintenance staff to propose/schedule recurring work before it’s due.
Manage warranty events (NetSuite Cases) associated with specific service calls.
Achieve 100% completion.
Publish reports to managers, technicians, engineers, …
Manage sales and service tasks post-service.
Tie tasks to equipment or components.
Equipment Maintenance History
Model all equipment types, make/models, equipment and components in NetSuite
Record detailed inspection down to any component level
Maintain service histories for all equipment/components including:
Parts used, Cost/expense, Labor/time, Resources used
Access service history in the field
Define Service Level Agreements
Easy to use ‘drag-n-paint’ design
Block or warn managers/customers before booking service outside of SLA coverage periods
Build Contracts in NetSuite
Include or exclude parts & labor
Define multiple SLA’s per contract
Define remote and field service response times
Cover all equipment or list specific equipment
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